I’ve got some issues going on and I’m desperate to find a dentist’s office that will care. First, my teeth are so sensitive it feels like I’m being tortured just getting them cleaned. My gums bleed and cold is unbearable. Plus, they’re quite rough. I told the hygienist this. She said next time take pain reliever ahead of time. Then she proceeded to put ice cold water on my teeth. I actually screamed, but she said it was standard procedure. I just feel like they don’t care. I need some options.
Christene O. – Oregon
It sounds like you have a convergence of issues that’s combining to give you a nightmare experience at the dentist’s office. I can assure you if Dr. Tran had a patient scream from pain and the hygienist blew it off, it would be handled right away.
First, let’s deal with your tooth sensitivity. There’s something going on to make them that sensitive. I’m surprised your dentist hasn’t addressed it. If you’re not already, I’d like you to start by using a toothpaste designed for people with sensitive teeth. I’d also like you to talk to the dentist about the sensitivity. Prescribing some fluoride should help. If he (or she) doesn’t prescribe any, there is some fluoride gel you can get that’s over the counter, but pharmacists usually keep it behind the counter, so you’ll need to ask for it specifically. Those two things combined should make a huge difference.
Your gums bleeding after appointments concerns me. It’s possible you have some gum disease developing. However, your dentist should have mentioned and addressed that if it’s a problem. Again, bring it up and see what he says.
As far as the hygienist, that’s a different story. In fact, I definitely want you to speak with the dentist about that. She used what is known as an ultrasonic scaler. While it is quite common, if it’s causing you pain it’s unacceptable. She should have switched to hand tools and done the work that way.
Let your dentist know about these issues mentioned above. If you let him know and nothing is resolved, it’s time to switch dentists. You can do an internet search for a “gentle dentist” and make a list of the result. Then, take the additional step of scanning their reviews on sites such as Yelp and Google, to see what patients who’ve actually been there have experienced.
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